Process and Systems Design

A recent study revealed that 80% of IT initiatives that fail focus on technology, and forget to account for its impact on people and processes. It is critical to engage stakeholders in developing results-focused designs that integrate these elements, within the context of organizational change.

In this session, participants learn to:

• Define objects and relationships
• Use business rules to integrate object and process models
• Model processes, actors and events
• Understand the key elements of complexity and risk in application systems